- Title
- Factors affecting transfer of corporate english training to workplace in the hospital sector in Bangkok
- Creator
- Vanaphuti, Vanvela
- Resource Type
- thesis
- Date
- 2018
- Description
- Professional Doctorate - Doctor of Business Administration (DBA)
- Description
- The aim of this research is to examine factors which affect the transfer of corporate English language training to the workplace in the context of hospitals in Bangkok, Thailand. There are three research objectives: (i) to investigate the effect of trainee characteristics on the transfer of corporate English language training in an organisation, (ii) to investigate the effect of training design on the transfer of corporate English language training in an organisation, and (iii) to investigate the effect of the work climate on the transfer of corporate English language training in an organisation. This study followed a deductive research approach by examining previous studies on factors that can influence transfer of knowledge gained from the training to workplace. This study also modified the three-factor model originally developed by Lim and Morris (2006) by adding variables suggested by other studies in order to increase robustness of the model. The sample size in this research study is 378 employees of private hospitals in Bangkok, including doctors, nurses, and administrators. The data were collected using questionnaire surveys. When investigating the effect of training characteristics on training transfer, it was found that only two factors (self-efficacy and affective reaction) have positive effects on training transfer. It was also found that five factors related to training design (job helpfulness, perceived quality of training content, instructional level, use of hands-on activity and overall satisfaction) and three factors related to work climate (peer and supervisor feedback, compensation, and incentives and transfer opportunities) showed positive effects on training transfer. The work climate has the strongest effect on training transfer when testing the proposed model using regression analysis. The findings of this study suggest that before considering trainee characteristics or the training design, the work climate must be designed in a way that can facilitate peer and supervisor feedback, provide relevant compensation and incentives to trainees to attend training, and provide opportunities for trainees to transfer their knowledge to the working environment. The theoretical contribution of this study is derived from the analysis that training design and work climate-related factors deserve more attention and refinement in the literature compared to what they have received in the past. These two sets of factors clearly have a strong influence on the trainees’ outcomes, which may be even stronger than the effect observed from the trainees’ personal characteristics.
- Subject
- knowledge transfer; corporate training; training in hospitals; workplace English language; language training; transfer of corporate training; training transfer; trainee characteristics; training design; work climate; corporate English language training
- Identifier
- http://hdl.handle.net/1959.13/1383609
- Identifier
- uon:31965
- Rights
- Copyright 2018 Vanvela Vanaphuti
- Language
- eng
- Full Text
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | ATTACHMENT01 | Thesis | 1 MB | Adobe Acrobat PDF | View Details Download | ||
| View Details Download | ATTACHMENT02 | Abstract | 135 KB | Adobe Acrobat PDF | View Details Download |